Terms & Conditions

Return Policy

Darden & Wells Toffee Company strive to make your experience an exceptional one that brings you into the Darden & Wells family of customers. Our product is guaranteed to arrive in perfect condition. Packaging and shipping practices protect your order, even during the warmest weather. If, for any reason, your order does not arrive in perfect condition or you are not completely satisfied with any of our toffee, simply return them to us for a prompt, courteous replacement, exchange or refund.

Privacy Statement

Information that you provide to the Darden & Wells Toffee Company web site will never be sold to or offered to any other outside source. This information is only used by us to contact the website member if necessary or to provide requested communications and materials, such as information, update on products, and seasonal promotions.

PCI Compliance

Darden & Wells Toffee Company adheres to international PCI (payment card industry) compliance standards for data security. Payment Card Industry Data Security Standards (PCI DSS) are network security and business practice guidelines adopted by Visa, MasterCard, American Express, Discover, Card, and JCB to establish a “minimum security standard” to protect customer's payment card information.

Online Orders

In the event that our computer server/database encounters technical difficulties which cause problems with our product pricing, shipping calculations, or sales tax computations, Darden & Wells Toffee Company will correct all discrepancies at the time of processing. Customers will be notified of any errors and will have the option to continue with the order with corrected totals or to cancel the order.

Shipping

If during the ordering process the shipping type (standard, 2nd day, overnight, Saturday delivery) does not agree with the date the customer has selected for delivery, Darden & Wells Toffee Company will make the correction and notify you of the change.

Methods of Payment:

  • Visa
  • Mastercard
  • Discover
  • American Express
  • Paypal
  • Cash
  • Check

Please Contact Us

If you have any questions you can contact us from the website. We are glad to have you as a customer, and want you to experience the “delicious act of kindness” in every bite of Darden & Wells Toffee.